On or the day before you move in. You are required to make the first month’s storage fee in advance.
Yes, Dallas Group self storage will send you an invoice prior to when your account is due. It can be posted or e-mailed.
Dallas Group self storage accepts monthly payments for storage units, you can pre pay a number of months in advance.
Dallas Group self storage accepts all common methods of payment including cash, cheque, Visa card, Master card, online bank deposit / direct deposit and EFTPOS
If you do not pay your storage fees Dallas Group self storage will over-lock your space and deny you access until you are up to date on your payments. If you continue to not make payment, we can, under the standard self storage agreement, reserve the right to auction your goods to recover the monies owing.
Yes, Dallas Group self storage sell insurance. Please contact a member of our helpful management team to discuss your options.
If your goods are valuable enough to store then they are valuable enough to insure. Don’t just assume that your home contents insurance covers stored goods.
Yes, Dallas Group self storage has:
When you first move into storage there is a small refundable cleaning fee of $50.00 paid in advance. However, should you wish to follow our procedures, the refundable cleaning fee will be returned to you.
You will also need to purchase a padlock for your space. Dallas Group self storage will sell you the right padlock or you can provide your own. You may also wish to purchase reasonably priced insurance which is available for your consideration.
The price quoted to you is inclusive of GST and monthly.
No. It does not cost you anything to access your storage, provided you visit within the opening hours.
The cost of storage is dependant on the size of the unit. Fees (GST inclusive) are monthly in advance and provided you give 7 days notice of vacating you are only charged to the day you vacate.
Yes. If we have space available you can move in straight away. Access is given once the agreement is signed, monthly fees and other costs are met.
No, however should you require assistance with transport feel free to ask and we will help you arrive at a solution.
Most customers use a removalist, a truck or a car to move their possessions into storage. Once you are at the storage facility you are provided with complimentary trolleys and helpful advice to help make storing easier.
Yes, you must sign the Standard Self Storage Agreement prior to moving into a Dallas Group self storage unit.
This agreement is the one which is recommended by the Self Storage Association of Australasia. The storage agreement outlines the terms and conditions under which you store your goods.
There is no limit on how long you can stay. Your agreement will extend automatically each month for a period of one month until you give Dallas Group self storage 7 days notice of your intention to vacate.
Then we would ask that you provide us with at least 7 days notice. You may of course move out sooner or with no notice, however we do not refund any part months of un-used storage unless prior arrangement is made.
Monday to Friday – 8:00 – 17:30
Saturday – 09:00 – 15:00
Provided an agreement is signed in advance and the removalist is deemed to be in control/possession of your goods.
Yes, Dallas Group self storage are members of Self Storage Association of Australasia (SSAA)
All units have a ceiling height of 2.9m. They range from 1m3 to 35m3.
WE CAN MIX AND MATCH THE UNITS TO SUIT YOUR NEEDS
See space estimator page for further details
You can store almost anything in your space as long as you can fit it into the space and it does not leak or give off noxious fumes. You cannot store perishables such as fresh food, vegetables and packaged food products, canned and bottled products are OK. You cannot store liquids that are flammable and could combust when heat is applied. You cannot store items that are illegal.
You do. The locking system on your door is secured by a padlock. This padlock is yours and you keep the key.
As often as you like. Provided you visit during opening hours.
Yes, Dallas Group self storage can assist with locks, boxes, tape, plastic and a variety of other products as displayed in our packaging page
Strictly speaking you do not have to book a space, however to ensure the exact space you need is available when you need it, we recommend you reserve your space today by making a $20.00 booking fee. We will then hold the space for a period of one week and when you move in we will apply this payment to your account.
Visit the Self Storage Association of Australasia.www.selfstorage.com.au